{"id":17183,"date":"2021-01-25T19:44:29","date_gmt":"2021-01-25T19:44:29","guid":{"rendered":"https:\/\/easydmarc.com\/blog\/?p=17183"},"modified":"2025-09-09T09:16:47","modified_gmt":"2025-09-09T09:16:47","slug":"salesforce-spf-dkim-authentication","status":"publish","type":"post","link":"https:\/\/easydmarc.com\/blog\/salesforce-spf-dkim-authentication\/","title":{"rendered":"Salesforce SPF & DKIM Setup: Step by Step"},"content":{"rendered":"\n

Salesforce is a US-based customer relationship management (CRM) application that offers marketing automation and analytics tools. This article will help you set up <\/span>Salesforce email SPF<\/b> and DKIM Records on your DNS to eliminate unauthorized domain use and increase security.<\/span><\/p>\n\n\n\n

SPF records allow receiving servers to check whether an email with the specified source domain was actually sent from a server authorized by the owner of this domain.<\/span><\/p>\n\n\n\n

DKIM adds a digital record to each message. This allows the receiving server to check if the message has been sent from an authorized sender, faked, or changed upon delivery.<\/span><\/p>\n\n\n\n

\n
\n

Salesforce SPF Record Configuration<\/b><\/h2>\n<\/div>\n<\/div>\n\n\n\n

Salesforce, by default, uses their own domain as the Return-Path domain. This means DMARC will fail with respect to SPF.<\/span><\/p>\n\n\n\n

The solution is to disable the Bounce Management and Email Security Compliance from your Salesforce admin console.<\/span><\/p>\n\n\n\n

Note: Once you disable Bounce Management, Salesforce will no longer automatically handle your bounced addresses. Instead, you\u2019ll have to receive all your bounces\/failed email deliveries to your sending email address.<\/i><\/p>\n\n\n\n

Step 1:<\/b> Click on Setup > Email Administration > Deliverability<\/span><\/p>\n\n\n\n

\"Salesforce-Deliverability-SPF-Alignment\"<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Step 2: <\/b>Deselect the checkbox for “Activate bounce management”<\/span><\/p>\n\n\n\n

Step 3:<\/b> Deselect<\/span> “Enable compliance with standard email security mechanisms”<\/span><\/p>\n\n\n\n

\"Deselect-the-<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Step 4: <\/b>Click \u201cSave\u201d<\/span><\/p>\n\n\n\n

Step 5: <\/b>Add Salesforce SPF mechanism \u201cinclude:_spf.salesforce.com\u201d in your SPF Record.<\/span><\/p>\n\n\n\n

You can easily achieve this with our <\/span>SPF Generator Tool.<\/span><\/a>\"Salesforce-Deliverability-SPF-Alignment-Generator-SPF-record-generator\"<\/p>\n\n\n\n

Step 6: <\/b>Update your DNS TXT Record for SPF at your domain provider<\/span><\/p>\n\n\n\n

Important Note: Make sure you don\u2019t create multiple SPF TXT records on one domain. If you do, <\/span><\/i>Salesforce email SPF<\/i><\/b> will return a <\/span><\/i>PermError<\/span><\/i><\/a>.<\/span><\/i><\/p>\n\n\n\n

If you are using multiple IPs, ESPs, Third-Party services, include them in a single SPF Record.<\/span><\/i><\/p>\n\n\n\n

E.g v=spf1 ip4:17.67.137.221 include:_spf.salesforce.com include:thirdpartyservice.com ~all<\/span><\/i><\/p>\n\n\n\n

Note: <\/strong>If you’re using EasySPF, you can skip manually adding the record to your DNS zone and instead add the include directly within your EasySPF configuration.<\/p>\n\n\n\n

\n
\n

Salesforce DKIM Record Configuration<\/b><\/h2>\n<\/div>\n<\/div>\n\n\n\n

Step 1: <\/b>Click on Setup > Email Administration > DKIM Keys<\/span><\/p>\n\n\n\n

\"DKIM-Salesforce-Authentication-Security\"<\/figure>\n\n\n\n

<\/p>\n\n\n\n

Step 2: <\/b>Create a New Key with Salesforce<\/span><\/p>\n\n\n\n

Step 3:<\/b> Click <\/span>\u201c<\/b>Save\u201d<\/span><\/p>\n\n\n\n

In this example, we\u2019ll be using:<\/span><\/p>\n\n\n\n

    \n
  1. 2048-bit DKIM key size<\/span><\/li>\n\n\n\n
  2. DKIM selector<\/span><\/a> \u201csf1\u201d and alternate selector \u201csf2\u201d<\/span><\/li>\n\n\n\n
  3. \u201ckhatchoian.com\u201d for the domain<\/span><\/li>\n\n\n\n
  4. Enter the same exact domain in the\u00a0Domain Match Pattern\u00a0<\/strong>filed.<\/strong><\/li>\n<\/ol>\n\n\n\n
    \"\"<\/figure>\n\n\n\n

    Step 4: <\/b>Go “Back to List” and click on your added selector<\/span><\/p>\n\n\n\n

    \"DKIM-Salesforce-Authentication-Security-manage-DKIM-keys\"<\/figure>\n\n\n\n

    <\/p>\n\n\n\n

    Step 5: <\/b>Add the provided CNAME Records in your DNS (Cloudflare, GoDaddy, etc.)<\/span><\/p>\n\n\n\n

    \"DKIM-Salesforce-Authentication-Security-DKIM-key-details\"<\/figure>\n\n\n\n

    <\/p>\n\n\n\n

    E.g Cloudflare<\/span><\/p>\n\n\n\n

    \"Salesforce-DKIM-CNAME-CloudFlare-DNS\"<\/figure>\n\n\n\n

    <\/p>\n\n\n\n

    \"Salesforce_DKIM_CNAME_CloudFlare_DNS\"<\/figure>\n\n\n\n

    <\/p>\n\n\n\n

    Step 6: <\/b>Wait for the changes to take effect, and click on “Activate”<\/span><\/p>\n\n\n\n

    \"Salesforce-SPF-DKIM-Authentication-DKIM-key-is-ready\"<\/figure>\n\n\n\n

    And you\u2019re all set! Congrats, you now successfully authenticated your outgoing mail stream from Salesforce with SPF and DKIM.<\/span><\/p>\n\n\n\n

    Important note: <\/strong>If the provider recommends publishing also a DMARC record, there\u2019s no need to do so if you already have a DMARC record in place, as each domain can only have one DMARC record.<\/p>\n","protected":false},"excerpt":{"rendered":"

    Salesforce is a US-based customer relationship management (CRM) application that offers marketing automation and analytics tools. This article will help you set up Salesforce email SPF and DKIM Records on your DNS to eliminate unauthorized domain use and increase security. SPF records allow receiving servers to check whether an email with the specified source domain […]<\/p>\n","protected":false},"author":1,"featured_media":32220,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[205,209],"tags":[],"class_list":["post-17183","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-base","category-source-configuration"],"acf":[],"yoast_head":"\nSalesforce SPF & DKIM Setup | EasyDMARC<\/title>\n<meta name=\"description\" content=\"How you can set up SPF and DKIM Record on your Salesforce email to eliminate spam from your domain and increase security.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/easydmarc.com\/blog\/salesforce-spf-dkim-authentication\/\" \/>\n<meta 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