{"id":33906,"date":"2023-04-02T18:24:08","date_gmt":"2023-04-02T18:24:08","guid":{"rendered":"https:\/\/easydmarc.com\/blog\/?p=33906"},"modified":"2025-03-19T08:34:04","modified_gmt":"2025-03-19T08:34:04","slug":"fix-external-verification-failure-in-easydmarc","status":"publish","type":"post","link":"https:\/\/easydmarc.com\/blog\/fix-external-verification-failure-in-easydmarc\/","title":{"rendered":"Fix \u201cExternal Verification Failure\u201d in EasyDMARC"},"content":{"rendered":"\n<p>Reviewing DMARC record issues with our <a href=\"https:\/\/easydmarc.com\/tools\/dmarc-lookup\">DMARC Record Checker<\/a> is the first step in your DMARC troubleshooting journey. This article focuses on the \u201cExternal verification failure\u201d warning.<\/p>\n\n\n\n<p>This notification indicates that the URI mentioned in your RUA and RUF tags won&#8217;t be able to receive these reports yet.<\/p>\n\n\n\n<p>As you might know, RUA and RUF tags are essential for proper DMARC deployment. They help to specify the email addresses to which ESPs must deliver DMARC aggregate (RUA) and forensic\/failure (RUF) reports. Once received, <a href=\"https:\/\/easydmarc.com\/blog\/understanding-dmarc-reports\/\" target=\"_blank\" rel=\"noreferrer noopener\">DMARC reports<\/a> help users investigate the problems with their email sending sources and configure them.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img fetchpriority=\"high\" decoding=\"async\" width=\"1024\" height=\"744\" src=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-14-at-12.23.55-1024x744.png\" alt=\"\" class=\"wp-image-33913\" srcset=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-14-at-12.23.55-1024x744.png 1024w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-14-at-12.23.55-300x218.png 300w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-14-at-12.23.55-768x558.png 768w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-14-at-12.23.55-1200x872.png 1200w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-14-at-12.23.55.png 1486w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><\/figure>\n\n\n\n<p><br \/>For instance, this is your domain <strong><em>example.com.<\/em><\/strong> You\u2019ve published a DMARC record, like the one below, mentioning an inbox address for the RUA and RUF tags to get the DMARC reports of <strong><em>example.com<\/em><\/strong>.<\/p>\n\n\n\n<p><strong><em>v=DMARC1;p=reject;rua=<\/em><\/strong><a href=\"mailto:marlena@anun.com\" target=\"_blank\" rel=\"noreferrer noopener\"><strong><em>mailto:name@example2.com<\/em><\/strong><\/a><strong><em>;ruf=mailto:name@example2.com;fo=1:s<\/em><\/strong><\/p>\n\n\n\n<p>If <strong><em>example2.com<\/em><\/strong> domain doesn\u2019t have an external domain verification confirming that it\u2019s authorized to receive the DMARC reports of <strong><em>example.com<\/em><\/strong>, the reports won\u2019t be delivered to the specified email address (name<a href=\"mailto:marlena@anun.com\" target=\"_blank\" rel=\"noreferrer noopener\">@<strong><em>example2.com<\/em><\/strong><\/a>).<\/p>\n\n\n\n<p>When you send an email from your domain (<strong><em>example.com<\/em><\/strong>), the receiving server checks if the domain with the record matches the domain mentioned in the email address of the RUA or RUF tag of the DMARC record. Only in case of any mismatch does the verification start. The receiving server checks if the report-receiving domain (<strong><em>example2.com<\/em><\/strong>) has confirmed receiving the reports. The server verifies it by looking for a specific TXT record in the external domain\u2019s DNS zone.<\/p>\n\n\n\n<p>If that particular record is found in their DNS, the reports are sent to that very email.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\" id=\"h-how-to-solve-external-verification-failure\"><strong>How to Solve \u201cExternal Verification Failure\u201d?<\/strong><\/h2>\n\n\n\n<p>This warning has an easy fix. Publish a TXT record in the given external domain\u2019s (<strong><em>example2.com<\/em><\/strong>) DNS to authorize the delivery of the reports to the email mentioned above addresses.<\/p>\n\n\n\n<p>In our example, you need to generate a TXT record in the <strong><em>example2.com<\/em><\/strong> domain&#8217;s DNS zone to confirm receiving DMARC reports of your domain (<strong><em>example.com<\/em><\/strong>). The record should look like the screenshot below.<\/p>\n\n\n\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" width=\"1024\" height=\"211\" src=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-22-at-16.27.04-1024x211.png\" alt=\"\" class=\"wp-image-33916\" srcset=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-22-at-16.27.04-1024x211.png 1024w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-22-at-16.27.04-300x62.png 300w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-22-at-16.27.04-768x159.png 768w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-22-at-16.27.04-1536x317.png 1536w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-22-at-16.27.04-2048x423.png 2048w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-22-at-16.27.04-1200x248.png 1200w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/Screenshot-2022-12-22-at-16.27.04-1980x409.png 1980w\" sizes=\"(max-width: 1024px) 100vw, 1024px\" \/><figcaption class=\"wp-element-caption\">&#8211; Record type: <strong><em>TXT<\/em><\/strong><br \/>&#8211; Host\/Name: <strong><em>example.com._report._dmarc.example2.com<\/em><\/strong><br \/>&#8211; Value: v=DMARC1;<\/figcaption><\/figure>\n\n\n\n<blockquote class=\"wp-block-quote is-layout-flow wp-block-quote-is-layout-flow\">\n<p>Don&#8217;t publish this record on your domain&#8217;s DNS but on the external domain (<strong><em>example2.com<\/em><\/strong>) to which you want to receive your reports.<\/p>\n<cite>Marlena Nersisyan | Technical Support Engineer<\/cite><\/blockquote>\n\n\n\n<p>Once you&#8217;ve published your record, authorize the addresses ending with <strong><em>example2.com<\/em><\/strong>. You&#8217;ll start receiving both RUA and RUF DMARC reports from <strong><em>example.com<\/em><\/strong>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>Reviewing DMARC record issues with our DMARC Record &#8230;<\/p>\n","protected":false},"author":5,"featured_media":34070,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[208,205],"tags":[],"class_list":["post-33906","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-authentication-protocols","category-knowledge-base"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Fix \u201cExternal Verification Failure\u201d in EasyDMARC | EasyDMARC<\/title>\n<meta name=\"description\" content=\"External verification failure is a common issue during your DMARC record setup. 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This article shows why it happens and suggests solutions.\" \/>\n<meta property=\"og:url\" content=\"https:\/\/easydmarc.com\/blog\/fix-external-verification-failure-in-easydmarc\/\" \/>\n<meta property=\"og:site_name\" content=\"EasyDMARC\" \/>\n<meta property=\"article:publisher\" content=\"https:\/\/www.facebook.com\/EasyDMARC\/\" \/>\n<meta property=\"article:published_time\" content=\"2023-04-02T18:24:08+00:00\" \/>\n<meta property=\"article:modified_time\" content=\"2025-03-19T08:34:04+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/04\/How-to-Fix-External-Domain-Verification-Error-in-EasyDMARC-1.jpg\" \/>\n\t<meta property=\"og:image:width\" content=\"1440\" \/>\n\t<meta property=\"og:image:height\" content=\"910\" \/>\n\t<meta property=\"og:image:type\" content=\"image\/jpeg\" \/>\n<meta name=\"author\" content=\"Hasmik Khachunts\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:creator\" content=\"@easydmarc\" \/>\n<meta name=\"twitter:site\" content=\"@easydmarc\" \/>\n<meta name=\"twitter:label1\" content=\"Written by\" \/>\n\t<meta name=\"twitter:data1\" content=\"Hasmik Khachunts\" \/>\n\t<meta name=\"twitter:label2\" content=\"Est. reading time\" \/>\n\t<meta name=\"twitter:data2\" content=\"3 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\\\/\\\/schema.org\",\"@graph\":[{\"@type\":\"Article\",\"@id\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/fix-external-verification-failure-in-easydmarc\\\/#article\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/fix-external-verification-failure-in-easydmarc\\\/\"},\"author\":{\"name\":\"Hasmik Khachunts\",\"@id\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/#\\\/schema\\\/person\\\/1ee4f162a98bccc5ff8b6fefdfaf245c\"},\"headline\":\"Fix \u201cExternal Verification Failure\u201d in EasyDMARC\",\"datePublished\":\"2023-04-02T18:24:08+00:00\",\"dateModified\":\"2025-03-19T08:34:04+00:00\",\"mainEntityOfPage\":{\"@id\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/fix-external-verification-failure-in-easydmarc\\\/\"},\"wordCount\":441,\"publisher\":{\"@id\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/#organization\"},\"image\":{\"@id\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/fix-external-verification-failure-in-easydmarc\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/How-to-Fix-External-Domain-Verification-Error-in-EasyDMARC-1.jpg\",\"articleSection\":[\"Authentication Protocols\",\"Knowledge Base\"],\"inLanguage\":\"en-US\",\"potentialAction\":[{\"@type\":\"CommentAction\",\"name\":\"Comment\",\"target\":[\"https:\\\/\\\/easydmarc.com\\\/blog\\\/fix-external-verification-failure-in-easydmarc\\\/#respond\"]}]},{\"@type\":\"WebPage\",\"@id\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/fix-external-verification-failure-in-easydmarc\\\/\",\"url\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/fix-external-verification-failure-in-easydmarc\\\/\",\"name\":\"Fix \u201cExternal Verification Failure\u201d in EasyDMARC | EasyDMARC\",\"isPartOf\":{\"@id\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/#website\"},\"primaryImageOfPage\":{\"@id\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/fix-external-verification-failure-in-easydmarc\\\/#primaryimage\"},\"image\":{\"@id\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/fix-external-verification-failure-in-easydmarc\\\/#primaryimage\"},\"thumbnailUrl\":\"https:\\\/\\\/easydmarc.com\\\/blog\\\/wp-content\\\/uploads\\\/2023\\\/04\\\/How-to-Fix-External-Domain-Verification-Error-in-EasyDMARC-1.jpg\",\"datePublished\":\"2023-04-02T18:24:08+00:00\",\"dateModified\":\"2025-03-19T08:34:04+00:00\",\"description\":\"External verification failure is a common issue during your DMARC record setup. 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