{"id":36079,"date":"2023-06-13T15:30:24","date_gmt":"2023-06-13T15:30:24","guid":{"rendered":"https:\/\/easydmarc.com\/blog\/?p=36079"},"modified":"2025-04-28T12:49:35","modified_gmt":"2025-04-28T12:49:35","slug":"blackboard-spf-and-dkim-configuration","status":"publish","type":"post","link":"https:\/\/easydmarc.com\/blog\/blackboard-spf-and-dkim-configuration\/","title":{"rendered":"Blackboard SPF and DKIM Configuration: Step by Step"},"content":{"rendered":"\n<p>This instructional article will demonstrate the Blackboard configuration process of Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM) Signatures to ensure Blackboard passes the DMARC alignment check and eliminate spam from your domain and increase security.<\/p>\n\n\n\n<p>The SPF record identifies the mail servers and domains that are allowed to send email on behalf of your domain. The DKIM record, on the other hand, is a specially formatted DNS TXT record that stores the public key the receiving mail server will use to verify a message&#8217;s signature. These email authentication methods will be used to prove to ISPs and mail services that senders are truly authorized to send email from a particular domain and, are a way of verifying your email sending server is sending emails through your domain.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"spf-yes\">\n<h2 class=\"wp-block-heading\" id=\"h-the-process-of-setting-up-the-spf-record\"><strong>The process of setting up the SPF Record<\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<p>To ensure the emails from Blackboard are sent on behalf of your domain, we need to create or update your existing SPF record by including the following mechanism: <em>include:mh.blackboard.com<\/em><\/p>\n\n\n\n<p>You can easily do this easily by using our <a href=\"https:\/\/easydmarc.com\/tools\/spf-record-generator\" target=\"_blank\" rel=\"noreferrer noopener\">SPF Generator Tool<\/a> and following the steps below:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Navigate to <a href=\"https:\/\/easydmarc.com\/tools\/spf-record-generator\" target=\"_blank\" rel=\"noreferrer noopener\">SPF Record Generator<\/a><\/li>\n\n\n\n<li>Add include:<em>mh.blackboard.com<\/em> in the include: __ section.<\/li>\n\n\n\n<li>Choose the Policy (The options are: Fail (Not Compliant will be rejected), SoftFail (Not Compliant will be accepted but marked) and Neutral (Mails will be probably accepted)).<\/li>\n\n\n\n<li>When you have made followed the steps, click on the \u201cGenerate\u201d<\/li>\n\n\n\n<li>Copy the provided Zendesk SPF record and navigate to your DNS provider (CloudFlare, Godaddy, etc.) and create a TXT Record. <strong>We\u2019ll be using CloudFlare for this example.<\/strong><\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image alignfull size-full\"><img fetchpriority=\"high\" decoding=\"async\" width=\"893\" height=\"454\" src=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-1-2.png\" alt=\"\" class=\"wp-image-36080\" srcset=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-1-2.png 893w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-1-2-300x153.png 300w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-1-2-768x390.png 768w\" sizes=\"(max-width: 893px) 100vw, 893px\" \/><\/figure>\n\n\n\n<p>6. Click on \u201cSave\u201d<\/p>\n\n\n\n<p>7. Wait up to 72 hours to allow your DNS to process the changes.<\/p>\n\n\n\n<p><strong>Important Note: Each domain must have only one SPF TXT Record. If you have multiple SPF Records, <\/strong><a href=\"https:\/\/easydmarc.com\/blog\/spf-too-many-dns-lookups-error\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SPF will return a PermError<\/strong><\/a><strong>.&nbsp;<\/strong><\/p>\n\n\n\n<p>If you are using multiple IPs, ESPs, Third-Party services for your various email strategies, you should include them in a single SPF Record.<br \/>E.g <em>v=spf1 ip4:18.57.156.221 include:mh.blackboard.com include:thirdpartyservice.com ~all<\/em>&nbsp;<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"dkim-yes\">\n<h2 class=\"wp-block-heading\"><strong>Blackboard DKIM Configuration<\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Log in to your Blackboard account<\/li>\n\n\n\n<li>Go to the Blackboard Communications HQ interface menu<\/li>\n\n\n\n<li>Click on Settings.<\/li>\n\n\n\n<li>Select Global Settings.<\/li>\n\n\n\n<li>Select \u201cClick here to improve your email delivery\u201d.<\/li>\n<\/ol>\n\n\n\n<figure class=\"wp-block-image alignfull size-full\"><img decoding=\"async\" width=\"578\" height=\"257\" src=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-2-2.png\" alt=\"\" class=\"wp-image-36083\" srcset=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-2-2.png 578w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-2-2-300x133.png 300w\" sizes=\"(max-width: 578px) 100vw, 578px\" \/><\/figure>\n\n\n\n<p>6. Enter your domain name (e.g mydomain.com)<\/p>\n\n\n\n<p>7. Click on Verify<\/p>\n\n\n\n<figure class=\"wp-block-image alignfull size-full\"><img decoding=\"async\" width=\"449\" height=\"85\" src=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-3.png\" alt=\"\" class=\"wp-image-36086\" srcset=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-3.png 449w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-3-300x57.png 300w\" sizes=\"(max-width: 449px) 100vw, 449px\" \/><\/figure>\n\n\n\n<p>8. Once you select the Verify button, Blackboard will display your DKIM records on screen.<\/p>\n\n\n\n<figure class=\"wp-block-image alignfull size-full\"><img loading=\"lazy\" decoding=\"async\" width=\"856\" height=\"360\" src=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-4.png\" alt=\"\" class=\"wp-image-36089\" srcset=\"https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-4.png 856w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-4-300x126.png 300w, https:\/\/easydmarc.com\/blog\/wp-content\/uploads\/2023\/06\/Copy-of-4-768x323.png 768w\" sizes=\"(max-width: 856px) 100vw, 856px\" \/><\/figure>\n\n\n\n<p>9. Log in to your DNS provider\u2019s management console as the admin<br \/>10. Navigate to the DNS records section<br \/>11. Create a TXT record<br \/>12. Copy and paste the hostname and value as mentioned<br \/>13. Save changes to your record and wait for 48-72 hours for your DNS to process these changes.<\/p>\n\n\n\n<p><strong>Note: When you see congratulation messages verifying records for SPF, DKIM, and DMARC, the verification is complete and everything is properly set up on your DNS.<\/strong><\/p>\n\n\n\n<p>Congratulations, you now successfully authenticated your outgoing mail stream from <em>Blackboard<\/em> with SPF and DKIM.<\/p>\n\n\n\n<p class=\"vg_note\"><strong>Important note:<\/strong> If the provider recommends publishing also a DMARC record, there\u2019s no need to do so if you already have a DMARC record in place, as each domain can only have one DMARC record.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This instructional article will demonstrate the Blackboard configuration &#8230;<\/p>\n","protected":false},"author":1,"featured_media":36746,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[205,209],"tags":[],"class_list":["post-36079","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-base","category-source-configuration"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Blackboard SPF and DKIM Configuration: | EasyDMARC<\/title>\n<meta name=\"description\" content=\"Configuring your sending sources is crucial for a healthy domain infrastructure. 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