{"id":38806,"date":"2023-11-13T13:10:30","date_gmt":"2023-11-13T13:10:30","guid":{"rendered":"https:\/\/easydmarc.com\/blog\/?p=38806"},"modified":"2025-05-23T11:37:01","modified_gmt":"2025-05-23T11:37:01","slug":"cornerstone-ondemand-spf-and-dkim-configuration","status":"publish","type":"post","link":"https:\/\/easydmarc.com\/blog\/cornerstone-ondemand-spf-and-dkim-configuration\/","title":{"rendered":"Cornerstone OnDemand SPF and DKIM configuration: Step By Step Guideline"},"content":{"rendered":"\n<p>This instructional article will demonstrate the Cornerstone OnDemand configuration process of Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM) Signatures to ensure Cornerstone OnDemand passes the DMARC alignment check and eliminate spam from your domain and increase security.<\/p>\n\n\n\n<p>The SPF record identifies the mail servers and domains that are allowed to send email on behalf of your domain. The DKIM record, on the other hand, is a specially formatted DNS TXT record that stores the public key the receiving mail server will use to verify a message&#8217;s signature. These email authentication methods will be used to prove to ISPs and mail services that senders are truly authorized to send email from a particular domain and are a way of verifying your email sending server is sending emails through your domain.<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"spf-yes\">\n<h2 class=\"wp-block-heading\" id=\"h-the-process-of-configuring-spf\"><strong>The process of configuring SPF<\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<p>In order to authenticate Cornerstone OnDemand on SPF, you should add to the SPF record, the relevant IPs for the region in which you are hosted. If you are unsure, speak to <a href=\"https:\/\/www.cornerstoneondemand.com\/contact-us\/\" target=\"_blank\" rel=\"noreferrer noopener nofollow\">Cornerstone Support team<\/a> to confirm your Swimlane location.<\/p>\n\n\n\n<p><strong>Cornerstone Email Server IP addresses:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table alignfull\"><table><tbody><tr><td>208.185.229.41&nbsp;<\/td><td>la4prd1.mx.csod.com&nbsp;<\/td><\/tr><tr><td>208.185.229.42&nbsp;<\/td><td>la4prd2.mx.csod.com<\/td><\/tr><tr><td>208.185.229.43&nbsp;<\/td><td>la4prd3.mx.csod.com<\/td><\/tr><tr><td>208.185.229.44&nbsp;<\/td><td>la4prd4.mx.csod.com<\/td><\/tr><tr><td>208.185.229.45&nbsp;<\/td><td>la4prd5.mx.csod.com<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>For customers using Cornerstone AWS Data Centers, please note these IPs are different and are as follows:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table alignfull\"><table><tbody><tr><td>ues1.mx.csod.com \/ 35.80.141.6 (US)&nbsp;<\/td><\/tr><tr><td>ues2.mx.csod.com \/ 44.229.121.55 (US)&nbsp;<\/td><\/tr><tr><td>les1.mx.csod.com \/ 18.168.51.200 (UK)&nbsp;<\/td><\/tr><tr><td>les2.mx.csod.com \/ 18.168.140.58 (UK)&nbsp;<\/td><\/tr><tr><td>ees1.mx.csod.com \/ 3.123.206.219 (EU \u2013 FRA SL1)&nbsp;<\/td><\/tr><tr><td>ees2.mx.csod.com \/ 3.68.129.51 (EU \u2013 FRA SL1)&nbsp;<\/td><\/tr><tr><td>ees2.mx.csod.com \/ 3.68.129.51 (EU \u2013 FRA SL1)&nbsp;<\/td><\/tr><tr><td>aes2.mx.csod.com \/ 3.106.50.25 (AU)&nbsp;<\/td><\/tr><tr><td>jes1.mx.csod.com \/ 18.180.127.81 (JP)&nbsp;<\/td><\/tr><tr><td>jes2.mx.csod.com \/ 54.64.30.13 (JP)&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p><strong>For customers on FR please also add the EU IPs above:<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-table alignfull\"><table><tbody><tr><td>fes1.mx.csod.com\/ 35.181.156.191 (FR \u2013 CDG SL1)&nbsp;<\/td><\/tr><tr><td>fes2.mx.csod.com\/ 13.36.253.151(FR \u2013 CDG SL1)&nbsp;<\/td><\/tr><tr><td>frs1.mx.csod.com\/15.236.171.222(FR RESTRICTED- CDG SL4)&nbsp;<\/td><\/tr><tr><td>frs2.mx.csod.com\/13.37.17.159(FR RESTRICTED \u2013 CDG SL4)&nbsp;<\/td><\/tr><\/tbody><\/table><\/figure>\n\n\n\n<p>Please follow these steps:<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>Login and head to your DNS Zone provider<\/li>\n\n\n\n<li>Create a new TXT record<\/li>\n\n\n\n<li>Input the DNS name as @ or your domain name<\/li>\n\n\n\n<li>Input the DNS value as v=spf1 ip4:208.185.229.44 ~all<\/li>\n<\/ol>\n\n\n\n<p>Important Note: you must replace the highlighted IP address with your email server IP address mentioned above.<\/p>\n\n\n\n<ol start=\"5\" class=\"wp-block-list\">\n<li>Save the record<\/li>\n\n\n\n<li>Wait up to 72 hours to allow your DNS to process the changes<\/li>\n<\/ol>\n\n\n\n<p>The screenshot below will show you an example of the SPF record. <strong>We\u2019ll be using CloudFlare for this example.<\/strong><\/p>\n\n\n\n<figure class=\"wp-block-image alignfull\"><img decoding=\"async\" src=\"https:\/\/lh7-us.googleusercontent.com\/JySzVgeIRG9BOZcX0r9rRY0YHNqGVq_4vXEdFa9s8CnT3Ir0rcx5VsnJnJXKpCL911XIFe1h6Ri13m277uRG2wPZQHZBWzzGIv2S4__gVicgfy_nkVyrpY7LlZQzXXw7TrQlNPoSJtR0aTA2KCtSu_0\" alt=\"\"\/><\/figure>\n\n\n\n<p><strong>Important Note: Each domain must have only one SPF TXT Record. If you have multiple SPF Records, <\/strong><a href=\"https:\/\/easydmarc.com\/blog\/spf-too-many-dns-lookups-error\/\" target=\"_blank\" rel=\"noreferrer noopener\"><strong>SPF will return a PermError<\/strong><\/a><strong>.&nbsp;<\/strong><\/p>\n\n\n\n<p><strong>If you are using multiple IPs, ESPs, Third-Party services for your various email strategies, you should include them in a single SPF Record.<\/strong><strong><br \/><\/strong><em>E.g v=spf1 ip4:18.57.156.221 ip4:208.185.229.44 include:thirdpartyservice.com ~all<\/em><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\" id=\"dkim-yes\">\n<h2 class=\"wp-block-heading\" id=\"h-the-process-of-configuring-dkim\"><strong>The process of configuring DKIM<\/strong><\/h2>\n<\/div>\n<\/div>\n\n\n\n<p>In order to authenticate Cornerstone OnDemand on DKIM, please reach out to your CSOD account manager to assist you on configuring your DKIM on your domain.<\/p>\n\n\n\n<p>Congratulations, you now successfully authenticated your outgoing mail stream from Cornerstone OnDemand with SPF and DKIM.<\/p>\n\n\n\n<p class=\"vg_note\"><strong>Important note:<\/strong> If the provider recommends publishing also a DMARC record, there\u2019s no need to do so if you already have a DMARC record in place, as each domain can only have one DMARC record.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>This instructional article will demonstrate the Cornerstone OnDemand &#8230;<\/p>\n","protected":false},"author":1,"featured_media":38807,"comment_status":"open","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[205,209],"tags":[],"class_list":["post-38806","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-knowledge-base","category-source-configuration"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO Premium plugin v27.4 (Yoast SEO v27.4) - https:\/\/yoast.com\/product\/yoast-seo-premium-wordpress\/ -->\n<title>Cornerstone OnDemand SPF DKIM configuration | EasyDMARC<\/title>\n<meta name=\"description\" content=\"Secure Cornerstone OnDemand emails swiftly! 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