{"id":60783,"date":"2026-04-14T13:15:14","date_gmt":"2026-04-14T13:15:14","guid":{"rendered":"https:\/\/easydmarc.com\/blog\/?p=60783"},"modified":"2026-04-14T13:15:18","modified_gmt":"2026-04-14T13:15:18","slug":"how-to-set-up-bigcommerce-dkim-and-spf-record-2026","status":"publish","type":"post","link":"https:\/\/easydmarc.com\/blog\/how-to-set-up-bigcommerce-dkim-and-spf-record-2026\/","title":{"rendered":"How to Set Up BigCommerce DKIM and SPF Record 2026"},"content":{"rendered":"\n

Most BigCommerce store owners put time and effort into optimizing product pages, checkout flows, ad campaigns, etc., hardly giving any thought to whether the emails are actually being \u2018delivered\u2019 to the recipients\u2019 primary inboxes. Order confirmations, shipping updates, abandoned-cart reminders, and password resets are all sent automatically, and most people assume they\u2019ll land in the customer\u2019s inbox by default.<\/p>\n\n\n\n

However, the truth is a bit different and technical. <\/p>\n\n\n\n

Inbox providers now treat unauthenticated emails with suspicion, especially those from e-commerce brands. So, if your domain lacks BigCommerce SPF and DKIM records, your emails may still be \u201csent\u201d from BigCommerce, but they\u2019re far more likely to be filtered, delayed, or ignored entirely by receiving servers.<\/p>\n\n\n\n

This guide covers setting up SPF and DKIM for BigCommerce. But first, it\u2019s important to understand why your domain requires email authentication<\/a>.<\/p>\n\n\n\n

Why BigCommerce Stores Need SPF and DKIM?<\/strong><\/h2>\n\n\n\n

Here\u2019s why BigCommerce SPF and BigCommerce DKIM are no longer optional in 2026.<\/p>\n\n\n\n

Inbox Providers No Longer Trust Unauthenticated Emails<\/strong><\/h3>\n\n\n\n

Email providers like Gmail, Outlook, and Yahoo now heavily rely on authentication to decide whether an email deserves to reach the inbox. If your store doesn\u2019t have a valid BigCommerce SPF record or DKIM signature<\/a>, your emails are automatically treated as \u201chigh risk.\u201d This directly affects order confirmations, password reset emails, shipping updates, and marketing campaigns.<\/p>\n\n\n\n

E-commerce Brands Are Prime Targets for Spoofing<\/strong><\/h3>\n\n\n\n

BigCommerce stores are especially attractive to attackers because they send high-value transactional emails that customers already expect and trust. If your domain lacks SPF and DKIM, it becomes easy for someone else to impersonate your brand and send phishing emails that look completely legitimate. Attackers commonly use this to send fake refund or invoice emails, share malicious payment links, or impersonate your support or billing team.<\/p>\n\n\n\n

The real danger is that customers usually can\u2019t tell the difference. If an email looks like it came from your store, they\u2019re far more likely to click without thinking twice.<\/p>\n\n\n\n

Revenue Depends on Email Deliverability<\/strong><\/h3>\n\n\n\n

For most BigCommerce stores, a significant portion of revenue is driven by automated emails, such as abandoned-cart reminders, promotions, and post-purchase flows. These messages are meant to reach customers at high-intent moments.<\/p>\n\n\n\n

If those emails don\u2019t land in the inbox, they simply don\u2019t perform. When SPF and DKIM are missing or misconfigured, inbox providers treat your emails as less trustworthy, increasing the chances of them being filtered, delayed, or sent to spam.<\/p>\n\n\n\n

The Process of Configuring SPF<\/strong><\/h2>\n\n\n\n
    \n
  1. Access your DNS management dashboard.<\/li>\n\n\n\n
  2. Under \u2018Tools & Settings\u2019, choose \u2018DNS Template\u2019.<\/li>\n\n\n\n
  3. Modify the DNS TXT record related to SPF.<\/li>\n<\/ol>\n\n\n\n

    For BigCommerce, the syntax of the SPF TXT record is: mydomain.com TXT v=spf1 include:_spf.bigcommerce.com -all<\/p>\n\n\n\n

    You should add this record to the DNS records section of the appropriate domain.<\/p>\n\n\n\n

    \"\"<\/figure>\n\n\n\n

    If you are already using a third party\u2019s SPF record, you need to include the new one. <\/p>\n\n\n\n

    Example: v=spf1 include:example.com include:_spf.bigcommerce.com -all<\/p>\n\n\n\n

    Important Note<\/strong>: Each domain must have only one SPF TXT Record. If you have multiple SPF Records, SPF will return a PermError.<\/p>\n\n\n\n

    Lastly, save the adjustment and give your DNS up to 72 hours to reflect the changes.<\/p>\n\n\n\n

    How to Verify SPF for BigCommerce?<\/strong><\/h2>\n\n\n\n

    Setting up SPF is not a one-time task. You also need to check from time to time whether it\u2019s actually working, especially after switching email tools, updating DNS, or adding new sending services. The easiest way to do this is by using online lookup tools that read your domain\u2019s DNS records and show whether authentication is correctly set up.<\/p>\n\n\n\n

    For SPF, you can use the EasyDMARC SPF Lookup tool<\/a>. Just enter your domain name, and it will tell you:<\/p>\n\n\n\n