Cvent SPF and DKIM Configuration: Step by Step

This instructional article will demonstrate the Cvent configuration process of Sender Policy Framework (SPF), DomainKeys Identified Mail (DKIM) Signatures to ensure Cvent passes the DMARC alignment check and eliminate spam from your domain and increase security.

The SPF record identifies the mail servers and domains that are allowed to send email on behalf of your domain. The DKIM record, on the other hand, is a specially formatted DNS TXT record that stores the public key the receiving mail server will use to verify a message’s signature. These email authentication methods will be used to prove to ISPs and mail services that senders are truly authorized to send email from a particular domain and, are a way of verifying your email sending server is sending emails through your domain.

Important Note: We won’t be going over the SPF set up because Cvent does not support SPF alignment. Emails sent from Cvent are sent from a Cvent-owned domain, so your own SPF record will not be checked. Therefore, there is no need to generate any SPF records and do not recommend making changes to SPF records.

Verifying and setting up DKIM for Cvent

Please note that in order to implement the DKIM, you need to contact your Cvent support team to get your DKIM keys and enable DKIM authentication for your domains. Cvent’s support will hand you over a DKIM key pair that will contain:

• A DKIM public key: to be published in your DNS Zone
• A DKIM private key: used by Cvent-planner to sign your outgoing emails, that is to be uploaded on their webserver.

After you have received your DKIM key pair, please follow these steps:

1. Login to your DNS Provider’s console
2. Head to your DNS Zone Record sections
3. Create a TXT or CNAME record depending on the type of DKIM record provided to you
4. Copy and paste the hostname and value
5. Save the record

Important Note: After this, you might need to wait up to 48-72 hours for your DNS to process these changes and analyze the data.

Congratulations, you now successfully authenticated your outgoing mail stream from Cvent with SPF and DKIM.