BigCommerce is a SaaS e-commerce solution that enables businesses to set up online stores. It provides customizable designs, third-party integrations, and SEO tools, and is mobile-optimized. The platform caters to both B2C and B2B markets and supports multi-currency transactions. It competes with platforms like Shopify and WooCommerce.
In this article, we’ll guide you through the process of configuring SPF and DKIM for BigCommerce.
The process of configuring SPF
- Access your DNS management dashboard.
- Under ‘Tools & Settings’, choose ‘DNS Template’.
- Modify the DNS TXT record related to SPF.
- For BigCommerce, the syntax of the SPF TXT record is as follows:
mydomain.com TXT v=spf1 include:_spf.bigcommerce.com -all
You should add this record to the DNS records section of the appropriate domain.
If you are already using a third party’s SPF record you need to include the new one.
Example: v=spf1 include:example.com include:_spf.bigcommerce.com -all
Important Note: Each domain must have only one SPF TXT Record. If you have multiple SPF Records, SPF will return a PermError.
- Save the adjustment
- Give your DNS up to 72 hours to reflect the changes.
Setting up DKIM
At the moment, BigCommerce doesn’t directly support DKIM signing. Nevertheless, BigCommerce allows you to route your emails via a system that supports DKIM, letting you authenticate them with DKIM keys. For more specifics on this process, please reach out to the BigCommerce support team.
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