ClickDimensions is a marketing automation tool natively built for Microsoft Dynamics 365. It offers features like email marketing, web tracking, lead scoring, campaign automation, web forms, surveys, event management, SMS messaging, social marketing, and detailed analytics. It’s designed to integrate marketing and customer data seamlessly within the Dynamics 365 environment.
The SPF record specifies which mail servers are permitted to send email on behalf of your domain. Conversely, the DKIM record is a unique DNS TXT entry that contains the public key used by receiving mail servers to validate a message’s signature. Both these email authentication techniques serve to confirm to ISPs and email services that the senders are genuinely authorized to dispatch emails from a specific domain, ensuring the legitimacy of the email’s origin.
Process of setting up SPF
- Access your DNS management console.
- Go to “Tools & Settings” and select “DNS Template.”
- Locate and modify the DNS TXT record associated with SPF.
- For ClickDimensions, the SPF TXT record will follow this syntax:
mydomain.com TXT v=spf1 include:customers.clickdimensions.com -all
Publish this record in your DNS records section for your respective domain.
Note: If your domain doesn’t already have an SPF record, simply publish the provided record to activate SPF for outgoing emails via ClickDimensions. However, if you already have an SPF record set up in your DNS, make sure to update it to incorporate ClickDimensions, as demonstrated below:
v=spf1 include:example.com include:customers.clickdimensions.com -all
Make sure to save the changes and wait for 72 hours to allow your DNS to process the changes.
Process of setting up DKIM
By default, ClickDimensions automatically enables DKIM signing for all emails sent by our customers through our platform. We authenticate all outgoing emails with DKIM, using either email.clickdimensions.com or emaileu.clickdimensions.com.
For further details on ClickDimension’s DKIM, you can refer to their official article here.
Congratulations! You have successfully configured SPF and DKIM for ClickDimension.
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