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SDR Team Lead

Sales
Armenia | Hybrid Full Time
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EasyDMARC is an all-in-one Email Security solution for securing an organization's domain and email infrastructure. Our solution is designed to prevent companies from data leakage, protect them from financial loss, and counter email phishing attacks.

We are looking for a passionate and results-oriented Team Lead for the Sales Development Representative (SDR) team, based in Yerevan Armenia, to join our team and be responsible for overseeing and developing our Sales Development Representatives. 

There are main objectives for this role:

  • Lead and develop a high-performing team of Sales Development Representatives
  • Drive lead generation and optimize the sales pipeline to support company growth
  • Coach and mentor SDRs to meet and exceed targets
  • Continuously improve processes to enhance team efficiency and performance
  • Ensure smooth lead handover between SDRs, Account Executives and MSP team

Job Responsibilities

  • Lead, mentor, and motivate a team of SDRs to achieve and exceed lead generation targets. Provide coaching, training, and support to help them grow professionally
  • Work closely with the Marketing team to align on campaigns and ensure proper lead qualification, and with the Sales team to ensure smooth transitions of leads to Account Executives
  • Track and analyze key performance metrics (KPIs) for the SDR team, identifying areas for improvement. Ensure each SDR is meeting daily, weekly, and monthly goals
  • Continuously evaluate and improve the SDR workflow, stay up-to-date with industry best practices to maximize team effectiveness
  • Provide regular reports on team performance and campaign effectiveness to the Sales Director. Suggest data-driven strategies for improving lead conversion rates
  • Participate in recruiting, hiring, and onboarding new SDRs, ensuring they are set up for success from day one

Required Qualifications

  • Proficiency in verbal and written English
  • Proven experience as a Sales Development Representative with 2+ years in an SDR leadership or management role
  • Experience using sales productivity tools: Hubspot, Sales Automation tools, Zoominfo, LinkedIn Navigator etc., along with rolling out new sales efficiency tools
  • Experience in building outbound best practices
  • Strong understanding of the sales process, lead generation, and sales funnels
  • Knowledge of the B2B SaaS market including some tech background
  • Eager and curious to learn about new technologies
  • Ability to motivate and inspire a team in a high-paced, results-driven environment
  • Strong verbal and written communication skills along with excellent listening skills
  • Strong work ethic, attention to detail, and exceptional problem-solving skills

Additional information

Individuals seeking employment at EasyDMARC are considered without prejudice to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, gender identity, sexual orientation or any other characteristic protected under applicable laws.