What personal information do we collect from the people that visit our blog, website or app?
When ordering or registering in our website, you may be asked to enter your name, email address or other details to help you with your experience.
When do we collect information?
We collect information that you voluntarily provide to us.
We collect information from you when you register on our website, subscribe to a newsletter, respond to a survey, Use Live Chat, Open a Support Ticket or enter information on our website.
How do we use your information?
We may use the information we collect from you when you register, make a purchase, sign up for our newsletter, respond to a survey or marketing communication, surf the website, or use certain site features in the following ways:
- To personalize your experience and to allow us to deliver the type of content and product offerings in which you are most interested.
- To allow us to better service you in responding to your customer service requests.
- To quickly process your transactions.
- To ask for ratings and reviews of services or products
- To follow up with them after correspondence (live chat, email or phone inquiries)
How do we protect your information?
Do we use ‘cookies’?
With Whom We Share Your Information
Information collected through the EasyDMARC Service may be shared with companies and organizations that perform services on our behalf (for example, companies that provide data management or other support services to us such as data storage and Web hosting services). We may share your information with third parties to serve you relevant advertising and market our products, but we won’t sell your information. In any case, before sharing your information with third parties, we ensure they have strong and secure data protection policies and measures in place.
Also, we may disclose the information we collect through the EasyDMARC Service when we, in good faith, believe disclosure is appropriate to:
- comply with applicable law (e.g., in response to a valid court order or subpoena);
- prevent or investigate a possible crime, such as fraud or identity theft;
- enforce the Terms of EasyDMARC Service or other agreements that govern your use of the EasyDMARC Service and/or our services;
- to protect the rights, property or safety of us, our users or others; or
- to protect your vital interests.
How Long We Retain Your Information
Retention period of collected information depends on the type of information and the reasons why we collect it. In case the retention of your information is extended for a longer period for reasons we define below, we encrypt (anonymize) it to ensure it does not directly identify you. Such data is further retained until complete deletion becomes possible.
Your account information is retained while your account is active, unless you request us to delete it or remove your account. In case you deactivate/delete your account or request us to delete your information, some information may still be retained for a reasonable time to enhance your re-activation in case you decide to return to our services. We may also retain some information we believe in good faith is necessary for legal and regulatory compliance, research and development, business matters, and improvement of our Services.
What Are My Rights?
Under the GDPR, if you are a resident in the EEA, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Notice should tell you everything you need to know, but you can always contact us to find out more or to ask any questions.
- The right to access the personal data we hold about you.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we have. Please contact us to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to data portability. This means that you can ask us for a copy of your personal data held by us to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office
Controlling and Modifying Your Information – Opt-Out / Opt-In
We respect your right to control and make choices about your information. You may request EasyDMARC to:
- – provide you with information we collect about you
- – transfer your information to another controller of your choice, when technically feasible
- – delete (please see below for more details on deletion)
- – update, edit or modify your information or
- – change your privacy preferences at any time
Your request can be made by emailing us at ops [at] easydmarc [dot] com or, in some instances you may also do it yourself via the EasyDMARC Service.
You may also opt out of receiving promotional communications from us, including, but not limited to, promotional emails, by emailing us at ops [at] easydmarc [dot] com. Transcriptional service communications (such as messages about your registration) are not subject to the foregoing opt-out procedures, as are necessary for the regular conduct of our business records. Requests to disable your account or reset your password should be sent to ops [at] easydmarc [dot] com for faster processing.
SECURITY OF YOUR INFORMATION
We work hard to ensure integrity and security of your information (including preventing the loss, misuse, unauthorized access, disclosure, alteration and destruction of your information). To this end we have incorporated security measures into our system to protect you and EasyDMARC from any data breach. Such measures include encryption of your data while in transfer, regular revision of security procedures and compliance in the system, restricted number of employees under strict confidentiality obligations that are authorized to access your information for the purposes of legitimate processing and handling, as described above. However, we cannot guarantee that unauthorized third parties will not be able to defeat our security measures. If you use a password on the EasyDMARC Service, you are responsible for keeping it confidential. Do not share it with any other person. If you believe your password has been misused or your account compromised, please advise us immediately by sending a notice at ops [at] easydmarc [dot] com.
THE EasyDMARC SERVICES ARE NOT MEANT FOR PEOPLE UNDER 13. We are committed to protecting the privacy needs of children and we encourage parents and guardians to take an active role in their children’s online activities and interests. We do not knowingly collect information from children under the age of 13 and we do not target the EasyDMARC Service to children under 13. If we receive a valid notice through ops [at] easydmarc [dot] com that a minor under age of 13 has provided us with personal information, we will take measures to delete it as soon as possible.
DO NOT TRACK
The EasyDMARC Services do not currently observe Do Not Track settings.
A NOTE TO CALIFORNIA RESIDENTS
If you are a California resident, California Civil Code Section 1798.83 permits you to request information regarding the disclosure of your personal information (if any) by EasyDMARC to third parties for the third parties’ direct marketing purposes. To make this request, please email ops [at] easydmarc [dot] com or contact us using this address: 1101 E Chevy Chasse Dr Unit B, Glendale, CA 91205
If you are a California resident under the age of 18, and a registered user of any site where this policy is posted, California Business and Professions Code Section 22581 permits you to request and obtain removal of content or information you have publicly posted. To make such a request, please send an email with a detailed description of the specific content or information to ops [at] easydmarc [dot] com . Please be aware that such a request does not ensure complete or comprehensive removal of the content or information you have posted and that there may be circumstances in which the law does not require or allow removal even if requested.
Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.
Google’s advertising requirements can be summed up by Google’s Advertising Principles. They are put in place to provide a positive experience for users. https://support.google.com/adwordspolicy/answer/1316548?hl=en
We have not enabled Google AdSense in our website but we may do so in future.
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under the age of 13 years old, the Children’s Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade Commission, United States’ consumer protection agency, enforces the COPPA Rule, which spells out what operators of websites and online services must do to protect children’s privacy and safety online. We do not specifically market to children under the age of 13 years old.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in the United States and the concepts they include have played a significant role in the development of data protection laws around the globe. Understanding the Fair Information Practice Principles and how they should be implemented is critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we take the following responsive action:
We notify you via email within 10 business days.
We also agree to the Individual Redress Principle which requires that individuals have the right to legally pursue enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or government agencies to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email, establishes requirements for commercial messages, gives recipients the right to have emails stopped from being sent to them, and spells out tough penalties for violations.
We collect your email address in order to:
- Send information, respond to inquiries, and/or other requests or questions
- Process orders and to send information and updates pertaining to orders.
To be in accordance with CANSPAM, we agree to the following:
- Not use false or misleading subjects or email addresses
- Identify the message as an advertisement in some reasonable way
- Include the physical address of our business or site headquarters
- Monitor third-party email marketing services for compliance, if one is used
- Honor opt-out/unsubscribe requests quickly
- Allow users to unsubscribe by using the link at the bottom of each email.
If you want to unsubscribe from receiving future emails just email us and we will promptly remove you from ALL subscriptions: ops[at]easydmarc.com
1101 E Chevy Chasse Dr
Glendale, CA 91205